Customer service

Problem Solving

Market Knowledge ...

Annual Leave & Medical Leave.

FREE

monthly lunch ...

provided.

Medical benefits

provided. ...

4. Ensure prompt and professional response to customers / sales office enquires in a timely manner.

5. Responsible for the design, compilation and presentations to customers.

6. Ensure customers’ requested reports (with Carsem guidelines) are send out on timely basis ...

• Issue booking confirmation to customer.

• Work with planner & logistics team to meet the delivery timeline as required.

• To check port system to ensure container gate in & paper pass before port closing. ...

Tel : 05-2810838

Email : *****@wsynergy.com

Pls call or send me your resume.

8:30 am until 6:00 pm

About Us:

Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you! ...

Assist in creating and updating reports, and spreadsheets.

Coordinate office supplies and maintain a tidy work environment.

Collaborate with team members to ensure smooth office operations. ...

3. Ensure sales transactions in line with Company Policies, Credit Risk Management Policies and Accounting Standard.

4. Coordinate with Sales team and ensure sales transactions are recognize in system timely, accuracy and completeness.

5. Responsible in preparing Statement of Account, Inter-co reconciliation and Customers Confirmation. ...

Duty meal per day provided

Attractive Salary (RM2,600 - RM3,500)

Career Progression Opportunity ...

JOB SCOPE

eCommerce & existing retail outlet. Operate existing e-shops. Grow sales.

Digital marketing, etc. Create content, operate and enhance digital touchpoints. ...

Computer literate is added advantage

To ensure SOP compliance at all the touch points.

1. Manage and process orders on Lazada and Shopee platforms promptly and accurately.

2. Coordinate with logistics partners to ensure timely delivery of orders to customers.

3. Monitor inventory levels and update product listings as needed. ...

Candidate will be well aware of the company's services/products and price detail.

Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

Additional Requirements ...

Follow up on leads and participation of marketing and business development activities

Keep abreast with latest and most current information and technology in regards to market changes, competitors information and Company’s products

Attend to walk-in customers in front counter, face to face and phone enquiries, including providing counseling to customers ...

Processing booking sales accurate and in timely manner, confirming sales, verifying PO & entering sales, data entry, sales collection, collection hand-over to Accounts and responsible for bank in daily collection.

Issuing official receipt for daily cash, cheque and credit card payment collections.

Acting as back-up for cashier and assist in checking of daily payments received against daily receipt listing for banking. ...