Answering Telephones

Client Relations

Calling Clients ...

To meet sales target consistently based on the project assigned

Answer inquiries from customers related to sales presentation.

To meet sales target consistently based on the project assigned.

Cold Calling

Communication Skill

Handling and monitoring for the overall incoming order until customer receive the products in good condition.

Maintain and update government system and bumi agent portal if any accordingly.

Responsibility for the ordering processes company Duopharma Manufacturing Sdn Bhd and Duopharma Marketing Sdn Bhd. ...

Customer Relationship Management Executive

to join our marketing team. The CRM Executive will be responsible for collecting and analyzing customer data, managing relationships through CRM systems, developing strategies to enhance customer satisfaction, and collaborating with various teams to improve overall customer experiences.

Responsibilities: ...

Customer Relationship Management Executive

to join our marketing team. The CRM Executive will be responsible for collecting and analyzing customer data, managing relationships through CRM systems, developing strategies to enhance customer satisfaction, and collaborating with various teams to improve overall customer experiences.

Responsibilities ...

Liaising with Planners on order acknowledgements and schedule changes.

Coordinating with Logistics on shipments and delivery to the customers.

Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes ...

Customer Relationship Management Executive

to join our marketing team. The CRM Executive will be responsible for collecting and analyzing customer data, managing relationships through CRM systems, developing strategies to enhance customer satisfaction, and collaborating with various teams to improve overall customer experiences.

Responsibilities: ...

Our client is a reputable international educational institution. They are currently looking for a Customer Management Executive to join their Hong Kong team.

Responsibilities

Answer first-level inquiries received in person, by mail, email, telephone, or social media on relevant aspects of the company’s activities ...

Customer Service Excellence and Conflict Resolution

Greet arriving tenants and guests warmly and professionally, establishing a welcoming atmosphere and initiating a positive and personalized experience from the outset.

Manage inquiries, both over the phone and in-person, with poise and efficiency, demonstrating outstanding customer service skills and leaving a lasting positive impression. ...

Duties and Responsibilities Source/publish tender or quotation opportunities. Manage the submission of tender or quotation. Review/check tender documents & contract terms and conditions prior to submission.

Review/check letter of awards (LOAs) and contracts. Maintain tender/quotation and contract extension in tender tracking system. Handle post tender queries and correspondence.

Check purchase orders against tenders and quotations. Ensure timely filing of all the tender/quotation documents. Manage item code change. ...

Manage customer inquiries and complaints through various channels, including email, phone, and social media.

Build and maintain strong, long-lasting customer relationships.

Collaborate with sales and marketing teams to ensure a cohesive approach to customer engagement. ...

Responsible for the front office/counter customer service, collection and other related clerical & administration works.

Responsible for handling customers’ service for walk-in customers or phone calls enquiries from customers.

Ensure all documentation / report are filled, recorded and filed. ...

Pre-handover Inspection

Conduct pre-handover visual inspection of units.

Liaise with main contractor on rectification of identified defects. ...