2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering ...

Fitting, examining, testing and servicing motor vehicle and motorcycle engines;

Replacing engine components or complete engines;

Fitting, examining, adjusting, dismantling, rebuilding and replacing defective parts of motor vehicles; ...

Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience

Process Improvement:

Contribute ideas and suggestions for improving customer service processes, workflows, and systems to increase efficiency and customer satisfaction.

consultant and customer service for government housing and loan matters

assisting with office matters such as updating files and sending documents to LPPSA

fill in the borrower's information in the LPPSA portal ...

• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers. ...

Answer client's enquiry

Provide service support in membership programs

Non-sales role ...

Location : Island wide, HQ office at Boon Lay Wy. Travelling will be required as might cover multiple site

Responsibilities:

Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts ...

Working hours: Monday – Friday, Office hour

Location : Island wide, HQ office at Boon Lay Wy. Travelling will be required as might cover multiple site

Responsibilities: ...

Provide estimation for insurance claims.

Keep track of the status of the repair and inform clients as IT progresses.

Responsible for making efficient use of the 3-in-1 system to track and manage Work-In-Progress and inform customers of the status of repairs. ...

Conduct parent workshop relating to product and club services

Provide service support in membership programs

Non-sales role ...

Data Entry

No sales

Ensure daily and monthly KPIs are met and exceeded

To follow up, complete and submit customer's application timely

To ensure high service standards by making sure all presentation to customers are in accordance to given product guide and script ...

Responsibilities:

Promptly address inquiries and provide comprehensive information about our services.

Manage patient registrations, appointments, and payment processes. ...

Quarterly spa incentives

Job Description

Join an expanding wellness and aesthetics group of companies ...

Comprehensive training provided

Quarterly spa incentives

Job Description ...

Escalate issue and follow up.

Data entry all cases into system accurately and timely

Respond to customer email timely ...

Provide technical support for resolution of customer problems, incidents, issues, request and queries

Escalate issue and follow up.

Data entry all cases into system accurately and timely ...

Other ad hoc duties

Data Entry

No sales

Other ad hoc duties

Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

Ensure communication with customers and clients with clear and relevant information

Manage customers or client’s feedback and complaints in a professional manner ...

If you believe in better, we’d love to hear from you.

About the Role

Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer experience requires improvement or opportunities for innovation. ...

Customer service

Problem Solving

Phone Skills ...

Mon - Fri / 8.30am - 5.30pm

Woking Hours: (Rotational Basis)

Mon - Friday: 8am – 10pm ...

Registration No. 201226798H Your application will include the following questions: Which of the following statements best describes your right to work in Singapore? What's your expected monthly basic salary? How many years' experience do you have as a Customer Service Associate? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Report this job advert

Don’t provide your bank or credit card details when applying for jobs. What can I earn as a Customer Service Associate

#J-18808-Ljbffr

Flexible hours available

No experience required for this role

Working rights required for this role ...