customer service helpdesk jobs in Malaysia

Showing 27 jobs results for "customer service helpdesk"

 
MYR3,200 - MYR4,000 Per Month

Petaling Jaya, Selangor

  • Transform tickets created by E-Mail or Fax into the Ticket system.
  • Follow up on processing status (e. g. Engineer Time of Arrival)
  • Identified and escalated priority issues per client specifications ...
Posted
2 days ago
MYR3,800 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Posted
2 days ago
MYR3,800 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Posted
6 days ago
MYR3,800 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Posted
7 days ago
MYR3,800 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Posted
16 days ago
MYR3,800 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Posted
16 days ago
Undisclosed

Singapore

  • What a day-in-your-life would look like:
  • Work as a call centre agent
  • Be the first point of contact of students and parents of Mind Stretcher ...
Posted
20 days ago
MYR3,800 - MYR4,500 Per Month

KL City, WP Kuala Lumpur

  • Creating and maintaining strong relationships with company partners and external stakeholders.
  • Escalate any queries or unresolved issues to Level 2/Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Posted
8 days ago
MYR3,000 - MYR4,000 Per Month

Bangsar South

  • Working Location: Bangsar South
  • Company Background: Newly built customer service center in Malaysia
  • Salary Range: RM3000 – RM4000 ...
Posted
3 days ago
MYR3,000 - MYR5,000 Per Month

Cyberjaya

  • Provide timely and accurate information regarding products, services, and company policies.
  • Ensure a positive and professional customer experience in every interaction.
  • QUALIFICATIONS AND SKILLS: ...
Posted
10 days ago
Undisclosed

Metro Manila

  • to work from home in the
  • Philippines
  • providing level-one technical support in ...
WFH
Posted
24 days ago
Undisclosed

Kwun Tong

  • 將客戶請求記錄到系統中,確保正確追蹤/跟進和升級事件,以便根據需要進行其他故障排除
  • 根據服務等級協議監控和維護服務品質
  • 職位需要: ...
Posted
7 days ago
Undisclosed

Philippines

  • Philippines
  • providing level-one technical support in
  • English ...
WFH
Posted
24 days ago
Undisclosed

Lai Chi Kok

  • Identify, diagnose, and resolve problems related to PCs, application, software, mobile device, system and network issues
  • Log customer requests into the system, ensure proper tracking / follow up and escalation of incidents for additional troubleshooting as if required
  • Monitor and maintain service quality in accordance to Service Level Agreement ...
Posted
11 days ago
HKD16,000 - HKD20,000 Per Month

Lai Chi Kok

  • Identify, diagnose, and resolve problems related to PCs, applications, software, mobile devices, system issues, and network issues
  • Log customer requests into the system, ensure proper tracking / follow up and escalation of incidents for additional troubleshooting as if required
  • Monitor and maintain service quality in accordance to Service Level Agreement ...
Posted
13 days ago
HKD16,000 - HKD20,000 Per Month

Lai Chi Kok

  • Identify, diagnose, and resolve problems related to PCs, applications, software, mobile devices, system issues, and network issues
  • Log customer requests into the system, ensure proper tracking / follow up and escalation of incidents for additional troubleshooting as if required
  • Monitor and maintain service quality in accordance to Service Level Agreement ...
Posted
15 days ago
Undisclosed

Malaysia

    Be an early applicant!

    Posted
    7 days ago
    HKD16,000 - HKD20,000 Per Month

    Lai Chi Kok

    • Identify, diagnose, and resolve problems related to PCs, applications, software, mobile devices, system issues, and network issues
    • Log customer requests into the system, ensure proper tracking / follow up and escalation of incidents for additional troubleshooting as if required
    • Monitor and maintain service quality in accordance to Service Level Agreement ...
    Posted
    21 days ago
    Undisclosed

    Singapore, Singapore

    • IT Planning Support
    • ・Support for IT infrastructure & Application planning on implementation, maintenance support and these budget under IT head supervises.
    • IT related Project Management & Coordination Support ...
    Posted
    22 days ago
    Undisclosed

    Malaysia

    • - Participates in development of client training programs by identifying learning issues and recommending instructional language.
    • - Accommodates client disabilities by recommending devices and techniques.
    • - Avoids legal challenges by monitoring compliance with service agreements. ...
    Posted
    15 days ago

    Talreso Consultancy & Advisory Sdn. Bhd.

    MYR2,200 - MYR2,500 Per Month

    Ara Damansara

    •  Career development and opportunities
    •  Attractive salary and benefits
    •  Full Training will be provided ...
    Posted
    a month ago
    Undisclosed

    Singapore

    • **_Experiences_**:
    • - **Previous experience in Banking line is preferred**:
    • **_Job Scope_**: ...
    Posted
    a month ago
    Undisclosed

    Singapore

    • **Job Scope**
    • - Perform follow-ups to ensure problems have been resolved.
    • - Communicate problems and issues through weekly update in meeting ...
    Posted
    a month ago
    HKD16,000 - HKD20,000 Per Month

    Lai Chi Kok

    • Identify, diagnose, and resolve problems related to PCs, applications, software, mobile devices, system issues, and network issues
    • Log customer requests into the system, ensure proper tracking / follow up and escalation of incidents for additional troubleshooting as if required
    • Monitor and maintain service quality in accordance to Service Level Agreement ...
    Posted
    a month ago
    Undisclosed

    Malaysia

      Be an early applicant!

      Posted
      20 days ago
      Undisclosed

      Hong Kong

      • Provide IT helpdesk support to users
      • Handle customer enquiry via telephone/email in a professional manner
      • Perform ad-hoc assignments and responsibilities requested by supervisor ...
      Posted
      a month ago
      Undisclosed

      Malaysia

      • **Responsibilities**:
      • - Provide accurate advice and information to customers based on their enquiries.
      • - Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. ...
      Posted
      a month ago