3. Daily customer service. Provide timely, appropriate, professional and courteous responses and service to customers such as employees, visitors and candidates through face-to-face communication, telephone, ticketing system and email.
2. Office maintenance. Maintain a clean, comfortable and convenient work environment by conducting various audits, maintaining facilities, monitoring cleaning staff services, resolving emergencies; identifying, escalating issues and providing creative solutions to improve service or efficiency.
3. Onboarding and offboarding processes. Provide accurate and timely management support during new employee onboarding and offboarding processes; provide facility usage training to employees.
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Writing business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing inquiries and service complaints;
Assisting in the preparation of periodicals, advertisements, catalogues, directories and other material for publication;
Reading newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.
Data Analysis: Analyzing sales data to formulate sales strategies and optimize sales performance.
Marketing and Promotion: Participating in the development and execution of marketing campaigns, implementing promotional activities, and increasing online store visibility and sales.
Inventory Management: Monitoring inventory levels, replenishing stock in a timely manner, and preventing stockouts or overstock situations.
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