Develop Customize Campaign and Sales plans based on customer needs and consumer trends, negotiate and establish cooperation with merchants for a healthy service operation
Maintain and renew clients, establish a good working relationship between the company and the clients, and achieve renewal targets (renewal performance is calculated as sales performance).
Collaborate with cross-functional teams to ensure timely communication and problem resolution with clients.
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Conduct regular market visits to improve field sales and market intelligence
Conduct investigations and rectifications to satisfy customer needs/complaints, resolve related issues, and maintain continuous improvement in service and customer satisfaction