Oversee day-to-day operations of the retail store, including sales, inventory management and customer service.
Develop and implement strategies to achieve sales targets, maximize profitability and enhance the overall performance of the store.
Lead and motivate a team of retail staff, providing coaching, training and performance feedback to ensure excellence in customer service and operational efficiency.
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Degree or Diploma in any disciplines and with appropriate skills and experience in relation to the tasks above, preferably from retail fashion, hospitality, logistic, service oriented industry.
Possess strong problem-solving, organization and leadership skills.
Good knowledge on retailing and customer-oriented tasks.
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Serving customers professionally regardless of the type and size of businesses they operate.
Ensuring buyers receive clear information about product items and sales promotions (if any).
Maintaining good relationships with customers. For example, contacting customers to inquire about their business conditions and the status of their product stock.
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