Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."
Our Mission:
· Provide a diverse variety of High Quality and Fresh Produce
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· The Retail Associate will act as a Brand Ambassador and be responsible for delivering an exceptional customer service experience to delight the customers.
· Support the day-to-day store operations including retail sales, stocks management, cashiering and any other tasks as instructed by the Store Leader.
· Strive to achieve individual and store sales target through excellence in store KPIs – Conversion rate, UPT & ATV.
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