Digital Domination: Lead our digital marketing efforts, from website development to SEO, PPC, and social media campaigns, ensuring our online presence shines brightly.
Collaborative Coordination: Work hand-in-hand with sales, customer service, project leaders, and design teams to seamlessly execute marketing campaigns that leave a lasting impression.
ROI Optimization: Monitor and analyze the effectiveness of our marketing initiatives, making data-driven adjustments to maximize return on investment and drive continuous improvement.
Monitor and analyse the performance of social media content and campaigns and adjust strategies accordingly to continuously engage and grow our target audience.
Provide support to the Graphic Designer to create graphics,
* He/she will be responsible for setting and driving the Quality strategy within the programs in the KL/PJ site and following the company's BEST QA standard. He will drive continuous improvement within the programs he supports.
Requirements
* Experience in managing quality in Business Process Outsourcing or Contact Centers leading cross-functional quality improvement projects and teams.
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