2) Member Service Executive – main responsibilities of this role will include following up on customer progress, explaining course learning methods and after-sales services, and resolving any issues that customers/members require assistance with. Maintain effective customer interaction records and organise customer files.
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- Ideation, planning and execution on video content for digital marketing and various social media platforms. Especially generate short videos for Tik Tok and IG reels
- Support marketing and sales team during live recording and off-line event based on various campaigns
- Manage social media platform (YouTube) as well as analyze and optimize the performances of social media
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Collaborate with speakers to outline event topics, presentations, and speaking arrangements. Maintain effective communication with speakers and provide necessary support to ensure a seamless event experience.
Marketing and Promotion:
Work closely with the marketing team to create promotional strategies and materials for the events. Implement marketing campaigns utilizing various channels, such as social media, email marketing, and online platforms, to attract attendees and generate interest.
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Closely keep watch on safety and environmental aspects and that no unsafe practices are adopted and that there is minimum adverse effect on the environment.
Attend the monthly measurements of works carried out by the Quantity Surveyor and Contractor.
Respond to RWFI, RFI, shop drawings, material submission and other submissions by the Contractor.
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